Privacy Policy

Effective Date: July 16, 2026

At CAZARO, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and disclose your information when you visit our website, create an account, make a purchase, or otherwise interact with our services.

By using our website, you agree to the practices described in this Privacy Policy.

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1. Information We Collect

Depending on how you interact with us, we may collect the following information.

Personal Information

When you place an order, create an account, or contact us, we may collect:

• Full name

• Email address

• Mobile number

• Billing address

• Shipping address

• Order history

• Account login credentials (if applicable)

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Payment Information

Payments are processed securely through trusted third-party payment providers.

We do not store your complete debit card, credit card, or banking details on our servers.

Payment gateways may collect payment information in accordance with their own privacy policies.

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Device & Technical Information

When you browse our website, we may automatically collect:

• IP address

• Browser type

• Device type

• Operating system

• Time zone

• Language preference

• Pages visited

• Time spent on pages

• Referral source

• Cookies and similar technologies

This information helps us improve website performance and customer experience.

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2. How We Use Your Information

We use your information to:

• Process and fulfill orders

• Deliver products

• Provide customer support

• Send order confirmations and shipping updates

• Manage returns and exchanges

• Verify transactions

• Prevent fraud and unauthorized activity

• Improve our products and services

• Personalize your shopping experience

• Respond to your inquiries

• Comply with legal obligations

Where permitted by law, we may also send promotional emails, SMS messages, or WhatsApp updates regarding new launches, offers, and collections. You may opt out of marketing communications at any time.

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3. Cookies

Our website uses cookies and similar technologies to:

• Remember your preferences

• Keep items in your shopping cart

• Improve website functionality

• Analyze visitor behavior

• Measure marketing performance

• Deliver relevant advertisements

You may disable cookies through your browser settings; however, doing so may affect certain website features.

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4. Sharing Your Information

We do not sell your personal information.

We may share your information with trusted third-party service providers solely for the purpose of operating our business, including:

• Shopify

• Payment gateways

• Courier and logistics partners

• Email and SMS service providers

• Customer support platforms

• Marketing and analytics providers

• Fraud prevention services

These providers are authorized to use your information only to perform services on our behalf.

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5. Shopify Platform

Our online store is powered by Shopify.

When you browse or make purchases through our website, Shopify processes certain information required to provide secure checkout, payment processing, website hosting, fraud prevention, and store functionality.

For more information about Shopify's privacy practices, please visit Shopify's Privacy Policy.

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6. Marketing Communications

If you choose to subscribe, we may contact you regarding:

• Product launches

• Exclusive offers

• Restocks

• Promotions

• Brand updates

• Educational content related to fit and lingerie care

You may unsubscribe from marketing emails by clicking the "Unsubscribe" link or contacting us directly.

Transactional communications, such as order confirmations and shipping notifications, cannot be opted out of while an order is active.

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7. Data Security

We implement reasonable technical, organizational, and administrative safeguards to protect your personal information against unauthorized access, misuse, alteration, or disclosure.

While we strive to maintain industry-standard security practices, no online transmission or storage system can be guaranteed to be completely secure.

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8. Data Retention

We retain your information only for as long as necessary to:

• Complete your orders

• Provide customer support

• Meet legal, accounting, and tax obligations

• Resolve disputes

• Enforce our agreements

When information is no longer required, it is securely deleted or anonymized where reasonably practicable.

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9. Your Rights

Subject to applicable laws, you may request to:

• Access your personal information

• Correct inaccurate information

• Update your account details

• Delete your personal information

• Withdraw consent for marketing communications

• Request a copy of your personal data where applicable

To exercise these rights, please contact us using the details below.

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10. Children's Privacy

Our website is intended for individuals who are at least 18 years of age or the age of majority in their jurisdiction.

We do not knowingly collect personal information from children.

If we become aware that personal information has been collected from a child without appropriate consent, we will take reasonable steps to remove such information.

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11. Third-Party Websites

Our website may contain links to third-party websites, social media platforms, or partner services.

CAZARO is not responsible for the privacy practices or content of these external websites.

We encourage you to review their respective privacy policies before sharing personal information.

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12. International Data Processing

Your information may be processed or stored on servers located outside your state or country through trusted technology providers.

Whenever such transfers occur, we take reasonable measures to ensure your information remains protected in accordance with applicable laws.

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13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or business operations.

The latest version will always be available on our website with the updated effective date.

Continued use of our website after changes are published constitutes acceptance of the revised Privacy Policy.

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14. Contact Us

If you have questions regarding this Privacy Policy or wish to exercise your privacy rights, please contact us.

CAZARO Customer Support

Email: support@cazaro.com

Business Hours:
Monday – Saturday
10:00 AM – 6:00 PM IST

We will make reasonable efforts to respond to all privacy-related requests within a reasonable timeframe.